Case Studies

Representative outcomes — shared without names.

Examples of the results organizations typically see after an audit and standards work. These are anonymized to respect confidentiality.

Discuss an audit Enterprise services Integrator support

Outcomes by engagement type

Workplace AV & Collaboration Audit

2–3 weeks

A clear view of room health, reliability risks, and where standardization will reduce noise and cost.

  • Executive-ready summary and priority matrix
  • Top reliability issues + recommended fixes
  • Defined “room tiers” direction to reduce variability
  • Vendor gap analysis and accountability recommendations

Standards & Modernization Roadmap

Quarter

Repeatable standards that scale across offices, reduce rework, and speed up new-room decisions.

  • Huddle / Standard / Executive room tier standards
  • Acceptance criteria that vendors can’t “interpret”
  • Governance model (who owns what)
  • Lifecycle planning + refresh forecasting

Integrator Execution Support

Go-live

Advanced workflows and validation that reduce commissioning time and post-install tickets.

  • Design validation for risk and edge cases
  • Advanced Zoom Rooms configuration (JSON, workflows)
  • Smoother handoff to IT and support teams
  • Fewer “works in this room, not that one” issues

Common before → after improvements

Meeting starts

  • Fewer startup failures
  • Consistent join flow
  • Clear in-room cues

Hybrid audio/video

  • Improved far-end experience
  • Reduced echo / low pickup complaints
  • Better camera framing by room tier

Support & ownership

  • Cleaner escalation paths
  • Less IT firefighting
  • Vendors aligned to acceptance criteria

Want outcomes like these?

Most organizations start with a short audit to get clarity, then choose a roadmap or ongoing advisor support. If you share your room count and platforms, I’ll recommend a starting point.

Request a discovery call Email kyle@kmcgraw.com